No, you will be allowed to enter your party room at your designated party time. No time is designated towards setting up. 

If you arrive late the party time will not be extended. The party and attractions must remain on schedule.

Except for scheduled birthday parties who can bring in a cake, no outside food or drinks are permitted into the facility (including ice cream). We have a large catering menu you can select from. Feel free to browse the catering menu available to all parties.   

Not recommended. Our party rooms are beautifully decorated with hand-painted murals to echo our Adventure Theme. We already provide the plates, cups, & napkins but you are welcome to supply tablecloths, plates, cups, napkins, & utensils for your party. We provide an  11×7 banner to display in your party room window. No other banners are allowed. You may bring in blown-up balloons attached to a weight at your scheduled party time. Please note we do not permit backdrops, balloon arches, confetti, or anything taped to the wall. All décor must be dropped off Monday – Friday by 4 pm two days prior to your party. If you have a special request, we have some flexibility with private parties. Please call to talk to a party planner about your event. 

Yes, our party planner will be happy to discuss how your party will flow. For the Adventure, Treasure, and Ultimate parties please see the sample party itinerary. 

A party planner is available Monday – Friday from 9 am-4 pm booking or make changes to an existing booking. Our online booking reservation system is available 24/7 for new party bookings. 

Party rooms are assigned to certain time slots and are always subject to change. Party rooms cannot be requested. 

You will only be charged for the number of players that show up as long as you meet the minimum for the party package you selected. 

Family and friends will be allowed to join the scheduled attractions to total up to the minimum number of guests.   

Yes, unless you booked a private event the general public will be permitted to purchase attraction tickets to your scheduled attraction times. (More players = more fun!) 

There is no charge for parents who are not participating. However, keep in mind party rooms have limited seating. You are charged for each wristband issued and those are the individuals who will receive what’s included in your party package. You do not have to provide a wristband for siblings or those too small to play. If you do not meet your party minimum, the additional wrist bands can be handed to family and friends to total up to the minimum number of players included in your party package.

Adult attraction tickets can be purchased and added to your bill if they are not included in the head count for your party package. 

Deposits may be refunded in full up to two weeks in advance of your party reservation. After that, we will refund your deposit by gift card or rescheduled to a new date.

The remaining balance is due at the end of your event. 

You can add them at the time of booking or with your party host during your party.